Passionate technology advocate with deep expertise in IT operations, education, curriculum development, and strategic technology leadership.
Manage all IT services from Helpdesk, Infrastructure, and Security. Reporting directly to CIO.
Manage the IT infrastructure and overall strategy of the college. Includes budgeting, policy development, and participation in the Presidential Cabinet.
Manage the team of technicians and college infrastructure. Key projects: firewall replacement & configuration, network upgrade from stretched Layer 2 to multiple Layer 3 networks, staff training program, and full wireless/switch equipment replacement.
Manage technician team. Developed policies and procedures, created security packages, trained customers, developed staff training curriculum, and performed risk analysis and compliance tasks.
Supported NOC staff. Set up and configured document management systems for customers. Conducted security awareness scans and training for customers and conferences.
Led development of the Computer Systems Integration degree. Lead instructor and curriculum designer/department head.
Managed IT department across multiple vocations. Directed rollout of grading and student information systems. Developed all technology policies and procedures and served as chief trainer for staff.